Public Offer

This document is an official offer (public offer) by Kometa LLC (hereinafter — «Contractor») to conclude an agreement on the terms set forth below.

Acceptance of this offer (acceptance) means full agreement of the Customer with all its terms.

Acceptance is considered to be:

• submitting an application on the website https://kometa-med.ru
• payment for services or software product
• sending a request through the website forms.

The Contractor provides the Customer with:

• medical software products
• access to software
• consulting and technical services related to the software.

The specific scope of services is determined by the Customer's application or a separate agreement.

Orders are placed:

• through website forms
• by email
• by phone.

After receiving the application, the Contractor contacts the Customer to clarify the terms.

The cost of services is determined by:

• price list
• commercial proposal
• individual agreement.

Payment may be made by:

• bank transfer
• other agreed methods.

Obligations are deemed fulfilled after payment is received.

After payment confirmation, Kometa LLC provides the Customer with access to the software by one of the following methods:

• sending a license key or download link by email;
• providing access to the online service;
• software installation by the Contractor's specialists (if required).

The access provision period is agreed upon individually and depends on the selected product and contract terms.

The Contractor undertakes to:

• provide software or services within agreed timeframes
• provide technical support (if provided for)
• comply with Russian Federation legislation.

The Customer undertakes to:

• provide accurate information
• pay for services in a timely manner
• comply with the terms of use of the software.

The Contractor is not liable for:

• incorrect use of the software
• decisions made based on the information received
• technical failures caused by external factors.

Software products do not replace consultation with a medical specialist.

Refund terms are agreed upon individually and depend on:

• type of software product
• stage of service provision
• terms of the agreement.

Refund requests should be sent to: info@kometa-med.ru

The parties undertake to maintain confidentiality of the information received in accordance with Russian Federation legislation.

The parties are released from liability in the event of force majeure circumstances:

• natural disasters
• infrastructure failures
• decisions of government authorities.

Disputes are resolved:

• through negotiations
• if impossible — in accordance with Russian Federation legislation.

Kometa LLC

Tax ID (INN): 7728778127

OGRN: 1117746563461

Legal address: 119313, Moscow, Leninsky Ave., 95, floor 0, office 23

Email: info@kometa-med.ru

Phone: +7 495 215-18-29